Frequently Asked Questions

• Is it free to register and apply for jobs on Crew HQ?

  • Yes. Click here and create a new account

    It's free to register a new account and to apply for jobs . It only takes a minute. Upgrade your membership at any time for discounts or as you progress in the yachting industry and need to hire crew.

• I forgot my password. Help!

  • Reset your Password - Click here

    Click the link above. (Or use the "Forgot Password" link on the footer). Enter the email address you used when you registered and click send. If have an account registered with us we will send a one time access link to your email inbox. You will be returned to the site and can then set a new password for your account.

• Do I need an account with Facebook to register?

  • No. You don't need a Facebook account to use Crew HQ. If you do connect your account via Facebook it will simply speed up the registration and log in process.

• Can I downgrade my membership subscription at any time?

  • Yes. There is no lockin. You can downgrade your account at any time by stopping payments to us via your PayPal, Recurly or Stripe account management settings. You will however no longer have access to the features associated with your account. If you opt to cancel your account, all your associated content and files will be deleted from the website.

• Who has access to my full profile and my uploaded documents?

  • Please view our membership options for full details. Free and Premium Members may view a restricted / locked profile. Professional Members can view your full profile, documents and access your contact details.

• How do I apply for listed jobs?

  • Register a free account.

    Register a free account. Create your crew profile and upload your CV, location and references. Navigate to the job you would like to apply for and click apply. Potential employers can view your crew profile and contact you directly as long as you are listed and your account is set as active. Post a crew notice to attract more attention to your Crew Profiles.

• "Stealth Mode" - I dont want my current employer to know im looking for a job.

  • If you would like to have a profile on the site but hide it from all crew search results you will need to upgrade to Premium Membership. This will grant you the ability to set your profile to "Stealth Mode" which will enable you to apply for jobs on the site while removing your profile from crew lists and standard crew search results.